Shipping & Returns


Shipping Information

Non-custom orders will be shipped 3 - 7 working days after recievement of payment. Shipping is calculated on a flat rate basis: 

Swiss A-Post — 4.- CHF flat rate
SwissPost Worldwide Shipping — 20.- CHF flat rate

Shipping times and costs for custom orders will depend on the timeframe agreed upon when determining the nature and complexity of the order. reserves the right to change these prices for exceptionally large orders.  


Returns & Exchanges

Due to the nature of custom orders, no refunds or returns are possible after completion of a custom work. 

Non-custom orders can be returned, unused and in the original condition within 14 days of purchase. In this case, the buyer will have to pay for shipping costs, including tracking information. Please contact us by email for a Return Order Authorisation. 

Returns may be sent to: 

Debora Masselink
Schachenstrasse 14
9450 Luechingen, Switzerland